We were recommended this lock by this business on the basis that it would fit the existing screw holes in our door as we are replacing a Samsung smart lock. I’ve sent 3 email to arrange a return & refund before leaving a review & have received nothing back. Cannot recommend this company, we’re now stuck with a $500 piece of equipment we can’t use.
Poor services - have to follow several times to get the responses.
Installation quality not great
The T11B is so easy to install and was good replacement for an existing internal deadbolt on my master bedroom door. The pin code function works perfectly and the fingerprint access has worked perfectly ever single time we have tested it.
I needed something that my wife could unlock without a key for the times that I lock her out of the bedroom when I've a few too many....and yes that has happened once before and she couldn't find the key.